Terms of service

Terms & Conditions

Last Updated: 5 Jun 2026

Welcome to ES These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms & Conditions.

1. General Information

This website is operated by . Throughout the site, the terms "we," "us," and "our" refer to ES.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.

3. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • We reserve the right to modify or discontinue products at any time.
  • We make every effort to display product colors and images accurately; however, actual colors may vary depending on your device.
  • Prices are displayed in AED (or your local currency) and may include or exclude VAT as stated on the website.

4. Orders

  • We reserve the right to refuse or cancel any order at our discretion.
  • An order confirmation does not guarantee acceptance of your order.
  • Orders may be canceled if products become unavailable, pricing errors occur, or fraudulent activity is suspected.

5. Payment

We accept payment methods displayed during checkout.

By providing payment information, you represent that:

  • You are authorized to use the payment method.
  • The information provided is accurate and complete.

6. Shipping & Delivery

  • Delivery times are estimates and may vary due to circumstances beyond our control.
  • Customers are responsible for providing accurate delivery information.
  • We are not liable for delays caused by courier services, customs procedures, or incorrect shipping details.

7. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Products must be returned in their original condition and packaging unless defective.
  • Refund processing times may vary depending on the payment provider.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of [Your Company Name] and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload harmful software, viruses, or malicious code.
  • Interfere with the website's security or operation.
  • Provide false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid for the purchased product.

11. Warranty Disclaimer

Products and services are provided "as is" and "as available" without warranties of any kind, except where required by applicable law.

12. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.

13. Force Majeure

We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, or transportation disruptions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE).

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon posting on this website.